My People's Health, a Medical Corporation (“My People’s Health,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or request an appointment online.
1. Scope of This Policy
This Policy applies to information collected through this website and related online communications. Protected health information that we create or receive in the course of providing care is also governed by our Notice of Privacy Practices, which describes your rights under the Health Insurance Portability and Accountability Act (HIPAA). If there is a conflict between this Policy and our Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices controls.
2. Information We Collect
Information you provide
When you complete a contact or appointment request form, call, text, or email us, we may collect:
- Your name, email address, and phone number
- Your preferred contact method, appointment preferences, and the service you are interested in
- Any information you choose to include in your message
Please do not submit detailed medical information through our website forms. We will collect health information privately as part of your care.
Information collected automatically
When you browse our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. This information is collected through cookies and similar technologies, as described in our Cookie Policy.
3. How We Use Information
We use the information we collect to:
- Respond to your questions and appointment requests
- Schedule, confirm, and remind you of appointments
- Provide, manage, and improve our services and website
- Send information you request, and — with your consent — wellness updates or promotions
- Maintain the security of our website and prevent fraud or misuse
- Comply with legal, regulatory, and professional obligations
4. How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share information only as follows:
- Service providers who help us operate our website, scheduling, email, and business systems, under agreements that require them to protect your information (including Business Associate Agreements where required by HIPAA)
- Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of our clients, staff, or others
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to applicable law
- With your consent, or at your direction
5. Text Messages and Email
If you provide your phone number or email address, we may contact you about your request or appointments. Message and data rates may apply to text messages. You may opt out of marketing messages at any time by following the unsubscribe instructions or replying STOP to a text message. We may still send you messages related to your appointments and care.
6. Cookies and Third-Party Services
Our website may use services provided by third parties, such as web fonts, embedded maps, analytics tools, and online scheduling platforms. These providers may collect technical information according to their own privacy policies. Learn more in our Cookie Policy.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Standard email and website forms may not be encrypted, which is one reason we ask you not to send sensitive medical details through them.
8. Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with applicable federal and state requirements.
9. Your Choices and Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, contact us using the information below. We will verify your identity before responding and will not discriminate against you for exercising your rights.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to know what personal information we collect and how we use it, to request deletion or correction, and to limit the use of sensitive personal information. Medical information is also protected under the California Confidentiality of Medical Information Act (CMIA). California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes; we do not make such disclosures.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them online. If you believe a child has provided us information through the website, please contact us so we can delete it.
12. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Your continued use of the website after changes are posted means you accept the updated Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
My People's Health, a Medical Corporation
Address: Available upon request
Phone: 818-230-6463
Email: admin@mypeopleshealth.info